Media Releases

Amendment to the Electricity Act of 2006

10 Nov 2017


Elektrisiteit: Betaal jy te veel vir jou koopdrag?

13 Junie 2016

Huurders van deeltitel-eenhede in sekuriteitskomplekse en sakelui wat ruimte in kantoorblokke huur, se kragrekenings word dikwels deur herverkopers van elektrisiteit oorverhaal, sonder dat hulle daarvan bewus is, of weet wat om daaraan te doen. Lees Meer...

Electricity resellers: The cowboy era has ended

23 May 2016

The national energy regulator (Nersa) has published long-awaited guidelines for electricity resellers, making it very clear that they have to charge end-users the same tariffs and provide the same standard of service as the licensed distributor in the same area (Eskom or the municipality). Read More...


Invitation to attend a public hearing - NERSA

31 July 2015
NERSA invites all stakeholders to attend a public hearing on the Cost of Supply Framework for Licensed Municipal and Private Distributors in South Africa on 6 August 2015.  Read More...

What Yelland will tell Nersa about Eskom tariffs

23 June 2015
Cape Town - Energy expert Chris Yelland has revealed the details of his presentation that he will give at Nersa's MYPD 3 Selective Reopener hearing on Tuesday morning, detailing why Eskom should not get a further tariff increase.  Read More...

How new tariffs hit Pretoria residents

25 May 2015 If you own a property in Pretoria worth R1 million, your municipal bill for rates and services will increase by 10 percent: from an average of R3 923.95 to R4 316.72. But if you’re poor, you will benefit from the city’s budget, with certain exemptions and lower service fees for indigent households and discounts for others. For property owners in general, the first R75 000 value of residential properties is exempted from rates. Read More...

City of Tshwane terminates smart metering contract with PEU

12 May 2015
In line with previous pronouncements made by the City of Tshwane in relation to its smart prepaid meter project, the City has resolved today to terminate its smart metering contract with the service provider, PEU (Pty) Ltd, with immediate effect.  Read More...


Guideline for Electricity Reseller Tariffs

9 April 2015
Presentation by ERASA at the NERSA Public Hearing held on Thursday, 9 April 2015.  Read More...


Media Statement by DA Cllr Brandon Topham: Pretoria

27 February 2015 The DA welcomes the announcement by Executive Mayor Ramokgopa and confirmed by MMC Pillay that the City of Tshwane will not be paying any further commission to PEU, the contractor for the controversial smart prepaid meters. Read More...



[Press statement] Court stops landlords making a profit on their tenants’ electricity supply

20 February 2015
Today the South Gauteng High Court confirmed that landlords are not entitled to profit from providing electricity to their tenants when it dismissed an application brought by a landlord to review and set aside the ruling of the Gauteng Rental Housing Tribunal in a complaint dealing with unfair electricity service charges levied at a building in Hillbrow.   Read More...


Hear what the Industry Director for SAP has to say about the African energy sector

26 November 2014
Hear from the Industry Director of Utilities, Telco and Revenue Management for SAP SAP have established themselves as one of the market leading energy solution providers around the world with SAP software providing 30 million households globally with the ability to use energy more responsibly. In this respect, SAP has helped its customers reduce carbon by 2.5 million tons; saving... Read more.



Imminent switch of households to Smart Prepaid Electricity

24 November 2014
Following a successful installation of Smart Meters at business premises (large power users), the City aims to roll out Smart Meters to a number of households (small power users) before the end of this year, with the second leg commencing in 2015. The new Smart Meter will replace the conventional and traditional prepaid electricity meters. Customers will be required to purchase electricity on a prepaid basis.

The provision of Smart Meters is part of the Security of Revenue project and will allow for automated meter reading, data management, data processing and analysis. Unlike the old meters, the new Smart Meters have anti-tampering technology and tamper alarms linked to the City’s system, which will help to reduce energy theft. The Smart Meters will also create a more efficient electricity grid, which will benefit customers, the local economy and the City.
The City of Tshwane electricity by-laws, which were approved and promulgated on 7 August 2013, prescribe the conversion of electricity metering from post-paid to prepaid. The by-laws cover issues such as theft and tampering, arrears, disconnection and reconnection. Visit the City Of Tshwane website,, to read the City’s electricity by-laws.

Customers will be notified of installation dates and the process involved. A pre-installation site survey will be conducted to assess the configuration of the existing meter.
Customers will be required to register their electricity account on a Self- Care Portal to manage it and purchase electricity credit. Once the smart meter has been successfully installed, customers will have 72 hours to register and perform their first electricity purchase. During this time, the meter will register a negative balance that will be deducted from the amount of the first electricity purchase. If customers have not topped-up within 72 hours, supply of electricity will be interrupted until the customer has topped up to a positive balance.

Customers will be required to settle arrears on municipal accounts in order to purchase prepaid electricity.

The City also wishes to promote safety during this period as there is a possibility that criminals will use this opportunity to commit crime using the name of the municipality. Customers are therefore warned not to pay any money to officials or anyone claiming to be a representative of the City of Tshwane.

There is no cost to consumers for the smart meter or its installation, the cost of this is carried by the City’s Service Provider.

Any payment for municipal services should be made at municipal pay-points where you will be issued with a payment receipt. Payments for prepaid electricity must only be made into designated bank accounts. Details of these accounts will be made available to customers in subsequent communications.

Installation teams will be carrying photo identification cards bearing their names, City of Tshwane logo, call centre number and identity number.

Customers are urged to immediately report any suspicious activities to: 012 943 9950.

Issued by the City of Tshwane Comunication Marketing and Events Department



Nersa calls for standardised tariff for electricity resellers

23 July 2014
Energy regulator Nersa says a standardised tariff for electricity resellers is needed to stop consumers from being overcharged. The comments were made by Nersa's Thembani Bukula who says it is a pressing problem that needs to be resolved before the electricity tariff review for the next year. For more clarity CNBC Africa is joined by Mbulelo Ncetezo, Executive Manager for Electricity at Nersa.

Click here for the video on CNBC Africa